redhookbklynmutualaid's picture
Organization Name
Red Hook Mutual Aid
About Us
We are a small corps of concerned Red Hookers who are working to prevent anyone from ending up on the wrong side of the digital divide. To make sure that supplies, resources, and information are as accessible, inclusive, and comprehensive as possible, we've undertaken a grassroots effort to staff a Mutual Aid reference phone number for those who can’t navigate digital resources. Think of it as emergency reference services.
We Participate Because
This is an outgrowth of existing relief efforts in the community, all of which have been largely digital in nature, i.e. people have to navigate websites, fill out Google Forms, check online calendars, etc. to access assistance, especially difficult for some folks with the Red Hook branch of Brooklyn Public Library closed due to COVID-19. For some people, that's a barrier to getting the assistance they need, and we know that the COVID crisis has meant serious job and financial losses, healthcare and housing concerns, stressors on mental health, and more for so many.  The call-back service we've put together is staffed by librarians, teachers, and freelancers, and to start, we're set up to do 25 callbacks per day, which will be as in depth as people need. We are ready to navigate all the digital resources on callers' behalves, in 5 different languages, and have put together a comprehensive resource guide that will be continually updated throughout this effort. There's so much out there, and our goal is to make that accessible and inclusive. This is a universal right, but specific to Red Hook as well, since many of our residents fell through the cracks following Sandy. We have learned from that experience, and strive to make sure it doesn't happen again.