What fee does ioby charge?

Posting a project and running your fundraising campaign on ioby is a great way to support your idea for neighborhood projects and initiatives. For this, we charge $35 that goes to cover the materials and labor that goes into supporting your project on our platform. For projects with budgets under $1,000, we waive this fee.

Using ioby.org is an easy way to collect tax-deductible donations online. To power the online donation collection, there is a 3% fee that goes to a third party credit card payment processor. This fee can not be waived, and is 3% of your budget's subtotal.

Finally, all projects fundraising on ioby need to have a fiscal sponsor or have 501(c)3 status. Projects in the greater New York City, Miami and Memphis metro areas that would like to use ioby as a fiscal sponsor may elect to do so. The fee for this service is 5% of your budget's subtotal. Projects from all other areas of the country will need either have 501(c)3 status or have their own fiscal sponsor. We've compiled some tips on finding a fiscal sponsor to help out.

We strive to keep our fees as low as possible, but they are an essential part of how we are able to offer our services to individuals and groups around the country. And, ioby is currently one of the lowest-cost options around.

Here's a chart to help guide you:


 

If you are a 501(c)3 organization or
already have a fiscal sponsor...

If you elect to use ioby as your
fiscal sponsor (NYC and Miami only)...

If your project budget
is less than $1,000

Your fees are:

  • 3% third party credit card processing

Your fees are:

  • 3% third party credit card processing
  • 5% fiscal sponsorship

If your project budget
is $1,000 or more

Your fees are:

  • 3% third party credit card processing
  • $35 ioby platform fee

Your fees are:

  • 3% third party credit card processing
  • 5% fiscal sponsorship
  • $35 ioby platform fee

Answers to some common questions:

Q: How are fees calculated?
A: Our fees are calculated based on the budget subtotal that you submit to us. The ioby platform fee is a flat $35 fee added on top of this subtotal. Fees for third party credit card processing (3%) and ioby fiscal sponsorship (5%, if applicable) are calculated independently based on your subtotal. For example, a project with a budget of $1000 that needs fiscal sponsorship would have fees as follows:
$1,000 budget subtotal + $30 credit card processing fee (3%) + $50 fiscal sponsorship fee (5%) + $35 platform fee = $1,115 total to raise.   
 
Q: Do I pay anything upfront?
A: No. As shown above, the fees are built into the total that you'll need to raise for your project. Applicable fees are retained by ioby when we disburse the money you raised to you or your fiscal sponsor at the end of your campaign.
 
Q: What happens if my budget changes?
A: Your fees are adjusted along with your new budget. If you need to use our Flexible Finish policy, then your fees are recalculated before your funds are disbursed. 
 
Q: What fee do I pay if my budget is $1,005?
A: You pay the $35 fee.
 
Q: What fee do I pay if my budget is $999?
A: You do not pay the $35 fee.
 
Q: What fee do I pay if I use ioby's Flexible Finish policy over $1,000 and my original budget was under $1,000?
A: You submit a revised budget and will include the $35 ioby platform use fee.
 
Q: What fee do I pay if I use ioby's Flexible Finish policy under $1000 and my original budget was over $1,000?
A: You submit a revised budget, and the $35 ioby platform use fee is waived.
 

*This fee policy went into effect on April 1, 2012